Shipping & Returns

 

Shipping

 

Shipping within Australia is a flat rate $10 for orders up to $200.

Shipping within Australia is complimentary for orders over $200.

Shipping is also complimentary for existing Australian Skin Care Edit clients with a valid free shipping voucher. 

Online orders can ship to addresses throughout Australia.

Orders queries can be made by contacting us at biologiquerecherche@skincareedit.com   

 

 

Returns Policy

 

SKIN CARE EDIT handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

 If an item is found to have a defect, you may return new items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item).

 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

 

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

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